Privacy Statement
PRIVACY STATEMENT
Ezipod Sdn Bhd understands that information about our customer is an
important part of our business; Ezipod Sdn Bhd is committed to safeguard your
privacy online and only share customer information only as described below and
with subsidiaries of Ezipod Sdn Bhd. Please read the following regarding our
privacy policy. By visiting the cincaibuy.com, and any further linked pages,
features, content, or application services offered from time to time by Company
in connection therewith (collectively known as the “Services”), or using any of
our services, you recognize and accept the practices and policies stated in
this privacy policy.
Ezipod Sdn Bhd (hereinafter refer as “Company”) operates the
application (hereinafter refer as “DIDA”).
E-mail : support@ezipod.com
Information Collected
This privacy policy covers DIDA’s handling of personally
identifiable information (“Personal Information”) that the Company gathers when
you access DIDA’s Application and when you use the Company services.
Personal Information You Provide:
This policy applies specifically to information through any
electronic or non-electronic forms user submit via this application, social
network service (SNS) or website, or other messages, comments or feedback send
us by e-mail. Information about user which we may collect through this
application or website may vary depending on how user uses this Application. We
may collect information such as the date and time of your visit to this
Application or website, the pages accessed, and any information downloaded.
This information does not identify you as an individual and is used for
statistical, reporting and Web Site administration and maintenance purposes
only.
DIDA’s general policy is to only collect individually
identifiable information that is necessary for a transaction or which is useful
for our own internal operations, disclosed within our corporate group and to
third parties for the purposes for which it was collected, as authorized and
consented by you. During the registration process for our services, we collect
a user’s name, gender, post code, date of birth, e-mail address, mobile or
telephone contact number, billing and delivery address, credit card details
(optional), payment methodology and Identity Card number.
DIDA will record the e-mail addresses of those who post
messages and comments, the e-mail addresses of those who communicate with us
via e-mail or SNS, the e-mail addresses of those who make postings to our
Social Media page, aggregate information on what pages consumers access or
visit; and information volunteered by consumers and merchants, such as survey
information and/or site registration data.
DIDA will also track certain particulars about you. This
information includes the URL that you just came from (whether this URL is on
our site or not), which URL you next go to (whether this URL is on our site or
not), what browser you are using, and your IP address. Many sites automatically
collect this information using widely available site web statistical tools.
You can always choose not to provide us with certain
information, but then you may not be able to benefit of many of our special
features, and you may not be able to check out with your purchase through the
Website. The Personal Information is used for such purposes as allowing you to
purchase items, improving the content of the Website, customizing the
advertising and content you see, and communicating with you about specials and
the latest features.
If you do not wish to receive email or other mail from us,
including promotional offer, please specify this preference by changing your
account setting, or by informing us by using the “Unsubscribe” feature in any
email we send. Note that if you do not want to receive legal notices, such as
this privacy policies, those legal notices will still govern your use of our
website, and you are responsible for reviewing such legal notices for changes.
The application or website’s contents are not directed
specifically to children. Users are required to be at least 18 years old, and
any user under 18 is considered an unauthorized user. Furthermore, if we learn
that a user is under 13 years of age, it is our right to promptly delete any
Personal Information we have acquired about the under aged user.
E-mail communication:
To help us make e-mails more useful and interesting, we often
receive a confirmation when you open an email from DIDA. If you do not want to
receive email or other mail from us, you can use the “unsubscribe” feature in
any email we send to you.
Automatic Information:
We received and store certain types of information whenever
you interact with us. For example “cookies”, and we obtain certain types of
information when your web browser accesses DIDA.
How we use your information?
The information DIDA collects is for accountability and
control purposes, also to understand user needs and interests to help us and
ours agent to provide a better service. DIDA may use your information for the
following:
1. complete
a transaction or order
2. to
contact you regarding administrative notices from time to time
3. allow
you to participate in surveys and promotions
4. to
use the information and past archives and activities to resolve disputes,
troubleshoot problems and enforce our terms and conditions of using our
services
5. for
order fulfillment purposes, we do need to provide your name, address, contact
and e-mail address to our agent in order to deliver goods to your doorstep.
6. improve
or update our services
How we share your information?
DIDA view protection of users’
privacy as a very important community principle, DIDA would not provide your
personal information to third party organizations for their marketing purposes
nor sell,share, trade, rent or lease your personal information to others except
there are legal licensing requirements, or disclose the information in the
following conditions:
1. To
our service providers who assist us in our services (for example, mail houses,
delivery companies), other firm and individuals to perform tasks on our behalf
to provide products or services to you. All aforesaid agents
do not have any right to use the personal information we
share with them beyond what is necessary to assist us.
2. To
organizations with whom we have co-promotional or co-campaign arrangements (and
any agents used in administering such arrangements)
3. In
an emergency situation trying to maintain personal and social public privacy
and security, necessary to comply with the law; enforce or apply our conditions
of use and others agreements. Also includes exchanging information with other
organizations and companies for fraud protection and credit risk reduction.
4. Upon
receiving user’s explicit consent
5. Affiliated
companies we do not control. The Company work closely with variety of
affiliated business. In some cases, these businesses sell items to you through
Company’s website. In other circumstances, Company offers services, or sells
products jointly with affiliated businesses. You will be notify when an
affiliated business is associated with your transaction, and we will share your
Personal Information that is connected to such transaction with that affiliated
business.
6. To
company employee whom has limited access to your personal information who need
to know that information to provide products or customer support services to
you.
7. Upon
the event that the company opts to buy or sell assets, customer information
will be one of the business assets that are subject to be transferred.
Furthermore, if the company , or substantially all of its assets were acquired,
or in the event that the Company get into receivership, customer information
would be one of the assets that is transferred or acquired by a third party.
You acknowledge that such handovers may occur, and that any acquirer of the
Company may continue to use your Personal Information as set forth in this
policy.
User account and password security maintenance
Upon registration as a user, a password and account will be
provide, user will bear the legal responsibility for all the behavior based on
user name and password. User password shall remain secure and shall not share
or disclose to any third party to avoid any legal consequences arising from the
aforesaid.
You can access and update your personal information anytime
by accessing your account on DIDA.
The tracking we implemented is
based on Display Advertising (e.g., Remarketing, Google Display Network
Impression Reporting, the DoubleClick Campaign Manager
integration, or Google Analytics Demographics and Interest Reporting) and can
collect information such as age, gender, interests and interaction with ads
impressions.
Using the Ads
Settings,
visitors can opt-out of Google Analytics for Display Advertising and customize
Google Display Network ads.
DIDA and third-party
vendors, including Google, use first-party cookies (such as the Google
Analytics cookie) and third-party cookies (such as the DoubleClick cookie)
together to inform, optimize, and serve ads based on someone's past visits to
your website and across the Internet
Security of Your Personal Information
DIDA ensures that all information collected will be safely
and securely stored. We protect your personal information by:
•
Allowing access to personal information only via
passwords;
•
Maintaining technology products to prevent
unauthorised computer access; and
•
Securely destroying your personal information
when it is no longer needed for our record retention purposes
Subscription to our marketing and promotional materials
In addition to the personal information abovementioned, when
you register a DIDA account with us, you shall be asked if you would like to
subscribe to our marketing and or promotional materials from time to time.
These marketing and or promotional materials may come from within our corporate
group wholly or through affiliation with third parties. If you choose to so
subscribe, you are deemed to have consented to us processing within our
corporate group and or third parties your personal information for this
purpose. You can always choose to unsubscribe from marketing information at any
time by opting for the unsubscribe function within the electronic marketing
material. Security
DIDA value your personal information and take great effort
to protect the security of your personal information. However, no data
transmission over the Internet can be guaranteed as completely secure. DIDA
cannot ensure or warrant the 100% security of your information. We endeavors to
protect your information, however, we cannot guarantee the security of user
account information. Unauthorized entry or use, hardware or software failure,
and other failure, and other factors, may compromise the security of user data
and other information at any time.
Our website may include links to other sites, we are not
accountable for the privacy policies and/or practices on other sites. When
linking to another site you should read the privacy policy stated on that site.
Disclosure of Personal Information
We will not share your information with any other
organizations other than our corporate group and those third parties directly
related to and necessary for the purchase of products, delivery of the same and
purpose for which you have authorized. In exceptional circumstances, DIDA may
be required to disclose personal information, such as when there are grounds to
believe that the disclosure is necessary to prevent a threat to life or health
or required by the law. DIDA is committed to complying with the Personal Data
Protection Act 2010, in particular, its policies as well as corresponding
guidelines and orders.
If you believe that your privacy has been breached by DIDA
please contact our customer support and we will resolve the issue.
Amendment to this statement
We amend to this Privacy Policy from time to time. Use of
data we collect now is subject to the Privacy Policy in effect at the time such
information is used. If we make amendment in the way we use personal
information, we will inform you by posting and announcement on our website or
sending you an email or prompt changes on the page before the user to proceed
with DIDA. Users are bound by any changes to the Privacy Policy when he or she
uses the website after such changes have been posted.
Announcement
All announcements can be sent to
users via e-mail or regular mail delivery, such announcement is to inform the
changes of service terms, service changes, or other important information.